Data Privacy Policy
Welcome to the privacy policy for Hahaspin. This page explains what personal and technical information we collect when you use our services, how we use and protect that information, and the choices you have about your data. We take user privacy seriously and aim to be clear about our practices when you play, place bets or manage your account.
Types of data we collect
Personal data
When you register an account we collect identifying information such as your name, date of birth, postal address, email address and phone number. We may also collect identity verification documents and proof of address where required by our checks.
Technical data
We collect device and connection information including IP address, browser type, operating system, device identifiers and location data when permitted. We also record usage data such as pages visited, search history and interactions with our site and apps.
Transactional data
Transactional information includes deposits, withdrawals, game activity, bets placed, wins and losses, payment method details and customer support records. Where you use cryptocurrency, we may retain blockchain transaction identifiers and related wallet information as required for record keeping.
How we use your information
We use collected data to operate your account, process payments, run identity and fraud checks, deliver customer support and provide responsible gambling safeguards. We also use aggregate and anonymised data for analytics, service improvement and to detect suspicious activity. We do not use personal data for marketing without your consent.
Data protection practices
We protect personal data using industry-standard technical and organisational measures such as encryption of sensitive data in transit and at rest, access controls and regular security reviews. Access to personal information is limited to staff and service providers who need it to perform their roles. We retain data only as long as necessary for operational, legal and regulatory purposes.
Cookies and tracking technologies
We use cookies and similar technologies to remember your preferences, support login and account security, analyse site traffic and deliver basic functionality. You can manage cookie preferences via your browser settings or the cookie controls available on the site. Blocking certain cookies may affect site functionality.
User rights
You have rights to request access to your personal data, correct inaccuracies, object to processing, request restriction or deletion and request a copy of your data in a portable format. Where we rely on consent, you can withdraw consent at any time without affecting past processing.
Access, correction and deletion
To exercise your rights, contact our support team at [email protected]. We will verify your identity before responding and aim to handle requests promptly. Some information may be retained where necessary for legal or regulatory reasons.
Information sharing and third parties
We share data with service providers who support payments, identity checks, hosting, analytics and fraud prevention. We may also disclose information to comply with legal obligations or to protect safety and security. Transfers outside the UK are conducted with appropriate safeguards.
Privacy policy updates
We may update this policy from time to time. Where changes are material we will notify registered users or post a prominent notice on the site. Continued use of Haha Spin services after changes indicates acceptance of the updated policy.